You are speaking with a bank’s help desk or scheduling a doctor’s appointment, and the call is dropped due to poor mobile network. When making a payment while relaxing on your living room sofa, the network once again drops.
Nothing is more annoying than getting a dropped signal. You might be responding to emails or posting a holiday snapshot to Instagram to make your followers jealous while you are on your everyday commute.
Dropped calls or bad signals have become common these days. There are times when we find ourselves completely cut off from the outside world.
Why do cell phone signals weaken, and why do so many of us continue to experience low bar conditions or poor mobile network?
Call dropouts and sluggish download speeds affect over 75% of the population in India. You always have low bars and a weak signal, which makes one wonder why.
We have all had problems with digital payments at some point, whether it was UPI apps that kept loading or waiting for the merchant information to appear. For many of us, this brief anxiety over a failed transaction was problematic. According to a local survey, two-thirds of mobile phone customers in India suffer from disrupted digital payments on outdated 3G and 4G networks, while more than 9 out of 10 voiced complaints about bad wireless connectivity.
There are a lot of user complaints regarding poor mobile network.
All mobile service providers, including Reliance Jio, Bharti Airtel, Vodafone Idea, and state-run Telco’s in India, are experiencing an increase in user complaints about poor mobile network and quality.
Users claim that they do not receive the desired download speed or the 4G network signal, even if they are paying greater prices for these services. It has gotten to the point where it is challenging to simply download an email attachment or a WhatsApp photo.
You will hear a variety of reasons if you ask your mobile service provider about the poor mobile network connection or slow data speed. Issues with network coverage are among them, along with an increase in users, the number of apps—especially those that require a lot of data when used simultaneously by many users, such as music or video streaming—and the distance between the user and the base trans-receiver station or node (tower). They cite these justifications while making grandiose declarations about their nationwide 4G network’s excellent data speeds.
India’s attempts to expand its digital economy face a serious challenge due to poor mobile network and low speed.
Wireless service outages or poor mobile network also pose a threat to India’s efforts to develop its digital economy, a major policy goal of Prime Minister Narendra Modi’s administration that gained significant momentum during the COVID-19 outbreak as data usage increased.
After Mukesh Ambani-led Reliance Jio rocked the market in 2016 with free calls and inexpensive data, compelling competitors to leave the market or merge, competition in the telecom sector has decreased from a dozen firms a few years ago to just three private sector providers.
Vodafone Idea and Bharti Airtel managed to survive but were financially hammered, leaving less headroom to spend on upgrading telecom infrastructure as Reliance Jio blew other competitors out of the water.
To progress telecom services as well as digital payments, there is a need to expand infrastructure spending. There is an enormous gap in the services that Indian telecom companies are now providing, despite recent increases in tariffs. It also emphasizes the necessity of acting rapidly as businesses get ready to compete for airwaves in a government-sponsored auction that will enable the introduction of extremely fast 5G services in India.